Documents & Design LLC
Behavioral Science

Behavioral Science

How do you know what customers think about your product? Do they like it or find it hard to use? Do you wonder why you have so many returns even though there are no apparent defects? Why do customers need so much help?

D2 can answer these and other questions. We listen to and watch how customers interact with your products, digging deep to understand their needs and frustrations. Then we give you practical recommendations and work with you to fix any issues.