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Who we are

We could say that we’re consultants but, in truth, we’re really more like partners.

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Headshots of ten different team members.
Headshots of ten different team members.

Our team

D2 was born out of Gateway in 2004. We are a team of writers, editors, graphic designers, UX researchers, data analysts, technicians, and system administrators. We have a unique set of tools, techniques and talents to give you insightful and practical recommendations.

Our mission

Our mission is to create happy customers by listening, observing, thinking, and acting on their behalf. We are blunt, yet respectful; innovative, yet frugal; creative, yet real. Why do we do this?

...Because it's the right thing to do.

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Our management

Tony Olson

Tony Olson

Founder, President

Tony Olson is the founder and President of D2 Worldwide LLC (D2) where, using proven scientific methods, he helps companies better understand their customers and put them at the center of everything they do. Prior to founding D2, he served as VP of Engineering and Product Development at Gateway, where he led worldwide consumer electronic development efforts. Before that, he acted as Director of Engineering at Zenith, where he helped ZDS grow to become the second largest PC manufacturer. He earned a Bachelor of Science degree in Electrical Engineering from the Illinois Institute of Technology, and a Master of Science degree in Electrical & Computer Engineering Design from the University of Massachusetts. He holds more than 24 patents and is co-authoring a book on cybercrime. In his free time, Tony advocates for childhood literacy, and enjoys camping and spending time with his wife, four children, and two grandchildren.

Liz Roscovius

Director of Customer Communications

Liz Roscovius is D2’s Director of Customer Communications, where she leads a diverse team of professionals who design and develop strategic customer-focused communications. Before joining D2, Liz worked at Gateway where, as part of the Customer Experience team, she led several brand and product marketing initiatives. Prior to that, she worked in marketing/advertising as a designer, copywriter, and art director. She’s earned nearly 40 awards in professional competitions and holds a Bachelor of Arts degree in Art, with Spanish minor, from the University of Wisconsin, a Bachelor of Arts degree in Mass Communications from Briar Cliff University, and a Master of Arts degree in Communications & Journalism, with an advertising focus, from the University of Nebraska. When she’s not working, Liz teaches English to Spanish-speakers and supports local theater.

Wayne Pruchniak

Director of IT Support

Wayne Pruchniak is D2’s Director of IT Support, where he serves as a bridge between technology and the people who use it. He leads a team of experienced technicians to troubleshoot technical issues and explain issues and solutions to customers in terms they can understand. Before joining D2, Wayne worked at Gateway where, as part of the Customer Experience team, he developed Gateway’s first setup poster, developed and helped implement user interface standards for servers and PC components, and was responsible for the PC out-of-box software experience. Wayne holds a Bachelor of Science degree in Engineering from the University of Illinois at Urbana-Champaign, with a minor in Human Factors. He is a contributing author for computer programming books, holds multiple patents, and is passionate about home theater, home automation, and all things automotive.

Steven Garelik

Lead UX Researcher

Steven Garelik is D2’s Lead UX Researcher, where he directs UX and data analytics efforts throughout the product lifecycle. Steven previously worked as an Assistant Professor at the Chinese University of Hong Kong in Shenzhen, where he taught cognitive psychology, organizational behavior, and psychological assessment and served as the chair for 12 master’s thesis projects. He was also the lab coordinator for 10 applied psychology labs and led efforts to plan future development, acquire equipment, recruit participants, administrate lab usage, and train researchers. Steven holds a double major in Psychology and Spanish, with a minor in Chemistry, and an M.A. and PhD in Human Factors Psychology. In his free time, Steven teaches Chinese martial arts to students of all ages and enjoys games of all types.

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GOODWILL OF THE GREAT PLAINS
GOODWILL OF THE GREAT PLAINS
CHIEF ADMINISTRATIVE OFFICER
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I’ve worked with Tony Olson & Liz Roscovius and the team at D2 WorldWide in North Sioux for 10 years. Their knowledge is dynamic, service is excellent, and communication is very good! They’ve been a valuable partnership for us!
LINGUATECH INTERNATIONAL
LINGUATECH INTERNATIONAL
OWNER
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Our collaboration with D2 spans 15+ years. Liz and her team are amazing to work with – professional, responsive, resourceful, accommodating, honest, and courteous. We used their copy editing and proofreading expertise and were impressed by their thoroughness. D2’s multifaceted team is a great asset.
ELEMENT ELECTRONICS
ELEMENT ELECTRONICS
ASSOCIATE PRODUCT MANAGER
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Thank you for working around our short notice request and pulling through on time. It is greatly appreciated by everyone on the team.
SWEET SPOT AMERICA
SWEET SPOT AMERICA
OWNER/REAL ESTATE DEVELOPER
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Absolutely fantastic. I cannot thank you and your team enough. A truly excellent job.
CANDOR HEALTH PRODUCTS
CANDOR HEALTH PRODUCTS
OWNER
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Working with D2 Worldwide provided the level of professionalism needed for the holder to be a very desirable product.
PC MATIC
PC MATIC
PRESIDENT, ADMINISTRATION
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PC Matic has been working with D2 for more than 5 years. D2 has not only helped us get that very first patent, they’ve helped us develop an entire patent portfolio. D2’s patent agent / engineer tag team approach allows them to listen to and understand our developers. D2 works like they are a part of PC Matic. We love the relationship we have built with D2 over the years
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